1. Overview & Commitment

SneakerHub PK ("SneakerHub", "we", "our", "us") respects and protects the personal privacy of our collectors, buyers, and sellers across Pakistan. This Privacy Policy outlines how your personal data is collected, stored, encrypted, and utilized during your interactions with sneakerhubpk.com.

2. Information We Collect

When placing an order or using our services, we may collect:

Contact Details: Full name, email address, mobile phone number, WhatsApp contact.
Shipping Data: Street address, city, province, and postal code for courier dispatch (TCS, Leopards, PostEx).
Order History: SKU numbers, shoe sizes, condition grades, and transaction values.
Log & Device Data: IP address, device type, browser headers for rate-limiting, security validation, and analytics.

3. Payment Security & Data Isolation

SneakerHub PK does never store full credit or debit card numbers on our servers. All digital card payments are processed via PCI-DSS Level 1 compliant gateway partners (Stripe / Visa 3D Secure). Cash on Delivery transactions are settled directly with courier partners upon physical package handoff.

4. How We Use Your Information

Your data is used strictly for:

Processing physical authentication and order fulfillment.
Transmitting delivery updates, SMS tracking codes, and electronic invoices.
Providing instant customer support via WhatsApp or email.
Preventing fraudulent orders and bot attacks on limited-stock grails.

5. Contact Our Data Protection Officer

If you have questions about your personal data or wish to request data deletion, email us at [email protected] or visit our Flagship Vault at Suite 4B, Sector F, Gulberg III, Lahore, Pakistan.